Customer service seems farthest from the minds of the bigwigs at Kodak India. My experience with it over the last two days has convinced me never to go near a Kodak camera product in any hurry.

It started with a request from my relative in Mangalore who had purchased a Kodak LS743 in Dubai last year and wanted help in locating a service centre to troubleshoot a serious problem- the lens woudln't retract.